Terms and Conditions

Welcome to Chai.com.bd! Please read the following terms and conditions carefully before using our website or placing an order with us. By accessing or using Chai.com.bd, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use the website.

2. Changes to Terms

Chai.com.bd reserves the right to modify or update these Terms and Conditions at any time without prior notice. We recommend you review this page periodically to stay informed about any changes.

3. Products and Services

• The products and services available on Chai.com.bd are subject to availability. We make every effort to ensure that the information about our products is accurate.

• We reserve the right to limit the quantities of products available for purchase.

• All prices on our website are in Bangladeshi Taka (BDT) and are subject to change without notice.

4. Ordering and Payment

• By placing an order on Chai.com.bd, you agree to purchase the items at the prices listed on the website at the time of your order.

• You must provide accurate and complete information for billing and shipping purposes.

• Payments can be made via various methods, including credit/debit cards, mobile wallets, and bank transfers.

• We reserve the right to refuse any order, cancel or modify any order after it has been placed.

5. Shipping and Delivery

• We strive to deliver all orders promptly. Delivery times may vary depending on location.

• The customer is responsible for providing accurate shipping information. We are not responsible for delays or issues arising due to incorrect information.

• Shipping fees may apply, and these will be displayed at the checkout.

6. Returns and Exchanges

• Please refer to our Return Policy page for detailed information regarding returns and exchanges.

• Customers are entitled to return products that are unused and in their original condition within the specified time frame.

7. User Accounts

• You may be required to create an account to make purchases on our website. You are responsible for maintaining the confidentiality of your account details.

• You agree to notify us immediately if you suspect any unauthorized use of your account.

8. Privacy and Data Security

• Your privacy is important to us. Please review our Privacy Policy to understand how we collect and protect your personal information.

• We take all reasonable measures to ensure the security of your data during transactions.

9. Limitation of Liability

• Chai.com.bd will not be held responsible for any damages or losses incurred as a result of using our website or products. We are not liable for any direct, indirect, incidental, or consequential damages.

10. Governing Law

• These Terms and Conditions are governed by the laws of Bangladesh. Any disputes arising from the use of this website will be resolved in the courts of Bangladesh.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: [email protected]

• Phone: +88 09638787878

• Address: House 04, Road 15, Block-D, Banani, Dhaka-1213, Bangladesh

Thank you for shopping at Chai.com.bd. We appreciate your business and look forward to serving you!